Contact

For general questions, institutional guidance, or matters not listed below, contact us at the main email: contato@bioonline.xyz

Our team reviews and replies to every message within 1 business day, Monday through Friday.

Technical and Platform Support: For support with enrollments, lesson access, course progress, exercise submission, and certificate issuance, write to suporte@bioonline.xyz.

Careers and Recruitment: For companies that want to post roles, find professionals with proven track records, or clarify hiring questions, write to talentos@bioonline.xyz.

Institutional Partnerships: For partnership proposals with educational institutions, technical communities, technology companies, or pedagogical integration, the direct channel is parcerias@bioonline.xyz.

Many common questions about how the platform works, privacy, and guidelines can be answered directly in our institutional documents:

• Terms and Conditions of Use — rules and commitments for using the services.
• Privacy Policy — guidelines on collecting, storing, and processing data.
• Community Guidelines — standards of conduct, mutual respect, and technical collaboration.
• Data Subprocessors — list of infrastructure and processing partners.

Bio Online operates as a fully distributed, digital platform serving students, creators, and partners across Brazil and internationally. The administrative headquarters is located in São Paulo - SP, Brazil.